Adding and withdrawing money for your Bestinvest account

Yes, you can request a CHAPS payment. There is a £35 charge for this service. You must request your transfer over the phone or by email before 3pm for a same-day payment. However, it is important that you have not requested a withdrawal through the Online Investment Service before requesting a CHAPS payment.

There are three ways you can add cash to your account.

The first option is to choose the account you want to add cash to, select the 'Add cash' tab and then select the ‘Add cash’ button.

The second option is to log into your account and click the ‘Add cash’ button at the top of the page. Follow the steps to choose an amount, which account to add the cash to and the bank details to fund this.

The third option would be to add money to your account via a bank transfer. Bank transfer deposits will normally be credited to ISAs, Junior ISAs and Investment Accounts the next working day. For SIPPs this can take a little longer.

Call us on 020 7189 9999 if you want to deposit money by bank transfer.

The bank details are:

SIPP payment details (EBS)

Account name: EPTL Client – Best Inv
Sort code: 12-21-39
Account number: 06980201
Payment reference: Your Bestinvest account number (BIxxxxxx)

Please note: when sending a contribution by bank transfer the funds will only be available for investment once we have received a completed Additional Contribution Form to confirm the amount and type of contribution made, the form is available to download in the SIPP Application forms section of our website and we can accept a scanned copy. If we have not received the completed and signed form within 20 days of receipt of the funds then they will be returned to your originating bank account.

See more on setting up employer contributions into your SIPP.

GIA/ISA Payment details (SEI)

Account name: SEI Investments (Europe) Limited
Sort code: 40-05-30
Account number: 43689646
Payment reference: Your Bestinvest account number (BIxxxxxx)

For ISA and Investment Accounts

First, select the account you would like to withdraw cash from.

Click on the 'Manage cash' tab and then the 'Withdraw cash' button.

From here, you can follow the steps to choose how much cash to withdraw and confirm the details of the bank account you would like to pay into.

For SIPP accounts

Withdrawing money from a SIPP may have tax implications. Please contact a member of the Client Relations Team on 020 7189 9999 if you would like to discuss drawing down from your pension.

When using your debit card to make an online deposit, the money appears in your account instantly and is available to invest after you have received the confirmation email from WorldPay. Bank transfer deposits will normally be credited to ISAs, Junior ISAs and Investment Accounts the next working day. For SIPPs this can take a little longer.

Online withdrawals to your bank account are usually processed as Faster Payment, so should reach your account within 1-2 working days.

If you withdraw your cash online through your Bestinvest account there will be no charge. It will take 1-2 working days to reach your bank account, and is sent via a Faster Payment transfer.

If you need a CHAPS payment, you will need to contact us on 020 7189 9999 to request this. There is a £35 charge for this service.

When adding cash to your account using your debit card card, the minimum amount is £50. When investing a lump sum directly into a fund using your debit card or setting up a regular monthly investment the minimum amount is also usually £50.

It’s easy to transfer an account to us.

If you’re new to Bestinvest

Just click ‘Transfer an account’ from the Bestinvest homepage and follow the instructions.

If you’re already with Bestinvest

Log into your account and click ‘Transfer an account’ from your investments homepage.

We’ve been working hard to make Bestinvest a great place to invest and plan your future – and we’d love you to stay a part of it.

However, if you are thinking of leaving Bestinvest and transferring to a new provider, you can find a bit more about the process and give us some feedback here.

Yes – depending on how your employer will be contributing to your SIPP you will need to complete the following forms.

If your employer is making a single contribution to your SIPP

• You will need to complete the Additional Contribution form
• Send the completed form back to us via email at best@bestinvest.co.uk or through the post if you’re completing a paper copy

If your employer is making regular contributions to your SIPP

• You will need to complete both the Additional Contribution form and the Employer Contributions Record of Payments Due form
• Send the completed forms back to us via email at best@bestinvest.co.uk or through the post if you’re completing a paper copy

If you’re returning your form through the post please send it to: BestSIPP Administration, Bestinvest, The Observatory, Western Road, Bracknell RG12 1RF

Important note about payments: employer contributions must be made via Bank transfer or Standing Order.

You can set up a regular withdrawal from your Investment Account or ISA over the phone with us. Just call a member of our Client Relations Team on 020 7189 9999 to get started.

Before you start:

• Log in to your Bestinvest account to check your bank details are shown and are correct, as this will be where we send the money
• You will need to make sure there is sufficient cash on your account to cover your regular withdrawal. If there is insufficient cash, the regular withdrawal will not be processed until the next date.

To set up your regular withdrawal we will need to know:

• How often you want to make withdrawals (monthly, quarterly etc)
• The date you wish to withdraw (1st of month, 15th of month),
• The amount if it's a value (£100) or percentage amount (100% of income account)
  
  

Remember to leave enough cash on your account to cover any fees. If you would prefer for your fees to be covered by Direct Debit, contact a member of the Client Relations Team on 020 7189 9999.